Uber, the multi-national tech company that runs a ride-hailing mobile app, has not had its licence to operate in London renewed.
Transport for London (TfL) says it identified “several breaches that placed passengers and their safety at risk”.
Sky News looks at what happens in the immediate aftermath of the decision, and the impact on the app’s users.
How does Uber work?
The app allows users to request taxi journeys from drivers who have signed up to operate on its behalf.
Drivers do not work for Uber, but instead use the platform to connect to passengers who need a lift.
Passengers simply request a journey through the app, and using their phone’s location, drivers are able to accept requests or decline them.
Uber then tracks the journey, and deals with the payment direct from the passenger to the driver, taking a commission for every journey.
Why has Uber been stripped of its operating licence in London?
TfL says it does not have confidence in the company, particularly around passenger safety.
It claims that some of the drivers using the app could be uninsured and unlicensed.
Uber had previously been given several months to make changes to the way it operates, including auditing its drivers, and the 25 November deadline comes at the end of a two-month extension.
The ride-hailing app firm’s existing licence expires at 11.59pm, but it will be allowed to continue to operate pending an appeal.
Will I still be able to order an Uber in London after midnight tonight?
Even though Uber’s licence will expire at 23.59, the company is planning on appealing TfL’s decision not to renew it.
TfL made it clear in its statement that the tech giant could continue to operate in the capital during the appeal process.
Uber said it will “continue to operate as normal” – so users should not see a change in its service.
What are the chances of Uber being allowed to continue to operate in London?
It is difficult to say what the end-game will be for the ride hailing app but Uber has been operating continuously in London since 2012.
The company says it remains committed to working with TfL on a solution.
TfL has imposed a number of conditions on the tech-giant, mainly around ensuring the safety of passengers, which will help secure its future.
So, Uber could eventually see its permanent licence renewed if an agreement can be reached.
What is happening to Uber in the rest of the country?
Uber operates in around 20 locations around the UK, including Cambridge, Nottingham and Manchester, and as far as we know, will continue to operate as normal.
Only Brighton and York have taken successful action to revoke Uber’s licence so in the UK so far.
Licences to operate minicabs are dealt with by local authorities.
Passengers should be able to order lifts through the app as normal in the other cities in which it operates.
What is happening to Uber in the rest of the world?
Uber has had its share of controversies across the globe – but it generally operates without too many issues in many countries.
In the US, a number of states have taken regulatory action against the firm, including where it is based in California, and only Italy, Hungary and Denmark have driven the company away so far.
Uber, the multi-national tech company that runs a ride-hailing mobile app, has not had its licence to operate in London renewed. Transport for London (TfL) says it identified “several breaches that placed passengers and their safety at risk”. Sky News looks at what happens in the immediate aftermath of the decision, and the impact on the app’s users.