Computer-crash flight chaos to cost British Airways £80mn – CEO

View the original article:

The IT meltdown that left thousands of passengers stranded in London’s airports in late May will cost British Airways nearly £80 million ($102 million), according to the company’ chief executive, Willie Walsh.

Read more

British Airways passengers face third day of disruption after weekend of flight chaos

“On May 27 British Airways suffered a power failure to its primary data center which led to severe disruption to its flights. Our initial assessment of the gross costs of the disruption is in the order of £80 million. We will update the market at the appropriate time with more details,” he said at the company’s annual shareholders meeting.

British Airways is an affiliated company of International Airlines Group, which also include Aer Lingus, Vueling and Spain’s Iberia

Last month, BA faced a three-day disruption at London’s Heathrow and Gatwick Airports following a power surge that caused the whole IT system to crash.

The company had to cancel all the flights from the two airports, making thousands of people spend the night in the terminals.

Walsh apologized again for the incident.

“I know it was a dreadful experience for many of our customers,” he said.

READ MORE: British Airways denies cyber attack to blame for global IT outage, flight chaos

The company has launched an investigation “to learn from the experience,” according to Walsh.

In the same category are

Vengeful driver plows through busy intersection to prove a point Published time: 23 Nov, 2017 17:25 A fed-up driver caused a head-on collision after intentionally plowing through a busy intersection in order to make...
Party of 1: Unsociability linked to creativity in solitude-seeking people, research indicates Published time: 23 Nov, 2017 17:24 Aside from the obvious peer pressure, being a loner is typically frowned upon by experts who stress the need for hu...
Not too cool for school: Siberian students brave -50C cold & extreme blizzard to attend classes Published time: 23 Nov, 2017 17:27 Temperatures fell to -50 Celsius (-58 Fahrenheit) in the village of Oymyakon in Russia’s Yakutia on Thursday, but t...
Tories have given up on Brexit, Tony Blair’s former spin doctor Alastair Campbell tells RT (VIDEO) Published time: 23 Nov, 2017 17:43 The Tories have given up on trying to claim Brexit is a good thing, Tony Blair’s former spin doctor Alastair Campbe...
Mum wants Sleeping Beauty removed from school curriculum… are fairy tales rife with harassment? A mother is calling for Sleeping Beauty to be removed from a school’s curriculum claiming it sends an “inappropriate sexual” message. She’s not the fi...
How do you stop space explosions? Shape-shifting valves, says ESA (PHOTO) Published time: 23 Nov, 2017 11:23 Among the dangers of venturing beyond our atmosphere is space junk, remnants of human exploration orbiting Earth fa...

Dont forget to “Like” us on Facebook

Need something to share, visit our sister site for the

‘News in the last 30 days”

in a clear concise package ….


If you are an artist or interested in art, visit our art website and read about todays artscene and browse some of our artist profiles


Comment on this story