Arabic AR Chinese (Simplified) ZH-CN English EN French FR German DE Japanese JA Portuguese PT Russian RU Spanish ES Ukrainian UK

Citizens Advice warning over ‘phantom goods’ scams

Latest news

    Online shopperImage copyright Getty Images

    A rising number of people are being caught out by “phantom goods” scams – when items are bought online but are never delivered, Citizens Advice says.

    Cars, flights, furniture and insurance are among the goods and services which buyers think they are getting at a bargain, but which do not exist.

    The charity said nearly all of those tricked failed to get their money back.

    The average loss was £1,100, it said as it urged people to take their time over online purchases.

    “With so many people shopping online to compare deals, scammers are using numerous tactics to target people with phantom goods,” said Gillian Guy, chief executive of Citizens Advice.

    “They are drawing people in with cut-price deals and then persuading people to buy items with phoney recommendations from customers.

    “It is really important that people don’t rush into buying an item when they spot a bargain, but take some time to make sure it is genuine first.”

    The charity’s advice line received calls regarding 555 cases in the first three months of the year, up 17% from the same period a year earlier. They included:

    • Scam sales of items ranging from jewellery and cameras to musical instruments and driving lessons
    • A houseboat for sale on an online marketplace, but the buyer was directed to a fake payment website and lost £5,000 as the boat was never handed over
    • A young man thought he was buying car insurance for £2,000 via social media after reading supposed recommendations from other buyers

    The government said that social media accounts and websites linked to scams had been closed and hundreds of arrests made.

    View the original article:

    Although phantom goods only account for a fraction of scam cases, online shoppers are being urged to avoid paying for items online via a bank transfer, encouraged to research a trader before agreeing to a purchase, and told to look for the padlock icon when paying online.

    In the same category are

    Newspaper headlines: Brexit passports and police 999 calls By BBC News Staff Image caption A European firm could make British passports after the UK leaves the EU, according to the Daily Telegraph. Gemal...
    Rugby World Cup 2019: Spain’s players described as ‘hooligans’ after Belgium defeat Spanish players confronted Romanian referee Vlad Iordachescu after the final whistleSpain's players acted like "hooligans" after the controversial de...
    Miami Open: Serena Williams knocked out in first round by Naomi Osaka Williams was knocked out in round three of Indian Wells - her first tournament since having a babySerena Williams was knocked out of the Miami Open i...
    Manchester United apply to have professional women’s team Successful applicants for next season's competitions will not be named by the FA until the end of MayManchester United have applied to have a profess...
    ‘Serious fire’ at hotel in Dublin Image copyright RTÉ Image caption The fire is several storeys up in the Metro Hotel building in Ballymun in Dublin There is a serious fire at a h...
    Nicolas Sarkozy: French ex-president under formal investigation Image copyright EPA Image caption Mr Sarkozy clinched big trade deals for France with Libya's Gaddafi in 2007 when he was president Former French ...

    Leave a comment

    Your email address will not be published. Required fields are marked *