Breaking

Superdrug’s online customers targeted by criminals

Latest news

    A Superdrug outletImage copyright Superdrug
    Image caption Superdrug will open 30 new stores across the UK and Ireland this year

    Superdrug has warned its online customers to change their passwords after criminals claimed to have obtained their personal details.

    The chain said the group claimed they had stolen details of 20,000 customers, but it had only seen evidence so far that 386 customers had been affected.

    Names, addresses and “in some cases” date of births and phone numbers “may have been accessed”, Superdrug said.

    No customers’ payment card details had been accessed, it said.

    Superdrug said there was “no evidence” its systems had been compromised.

    It said it believed the criminals had got customers’ email addresses and passwords from other websites “and then used those credentials to access accounts on our website”.

    The group had tried to extort a ransom from Superdrug, it said.

    The retailer said it had “notified directly” all customers which it believed had been affected.

    It also posted a tweet, telling customers the email they sent was “genuine”.

    Some customers reacted with anger to the tweet, saying the chain should have apologised.

    Superdrug said it had informed the police as well as the UK’s national fraud and cyber-crime arm, Action Fraud, about the issue.

    “We… will be offering them all the information they need for their investigation,” they said.

    Cyber attacks are a growing threat for companies.

    Last year, Dixons Carphone, which owns Carphone Warehouse and Currys PC World, suffered a huge data breach involving 10 million customers.

    In 2015, TalkTalk was hit by a cyber attack which led to the theft of the personal data of nearly 157,000 customers.

    View the original article: https://www.bbc.co.uk/news/business-45265601

    The telecoms firm was fined £400,00 for the breach, with the Information Commissioner’s Office saying security was so poor that the attack succeeded “with ease”.

    In the same category are

    Chinese woman kills herself and children after husband fakes death Image copyright Weibo Image caption The man's alleged plan to claim an insurance payout went tragically wrongA Chinese man who allegedly faked his own...
    Chinese woman kills herself and children after husband fakes death Image copyright Weibo Image caption The man's alleged plan to claim an insurance payout went tragically wrongA Chinese man who allegedly faked his own...
    UK inflation falls to 2.4% in September Image copyright Getty ImagesThe UK inflation rate fell more than expected in September, dropping to 2.4% after hitting a six-month high in August. The...
    David Haye signs deal to promote former heavyweight rival Dereck Chisora Haye and Chisora were separated by a fence prior to their fight in 2012British heavyweight Dereck Chisora has partnered with David Haye in a manageme...
    Fintech making inroads, but U.S. bank revenues little changed: report NEW YORK (Reuters) - Financial technology startups and other new entrants are making inroads in the U.S. banking market, but have yet to capture a thr...
    Dina Asher-Smith on the fast times and fashion high-times of 2018 Dina Asher-Smith wins 100m gold with a British record time of 10.85 seconds 5 live Track and Field Listen to Dina Asher-Smith's interview with Darren...

    Leave a comment

    Your email address will not be published. Required fields are marked *

    This site uses Akismet to reduce spam. Learn how your comment data is processed.